Shake Shack

71-26 Austin St
Queens , New York City, 11375
4 of 5 68 Reviews
About
Shake Shack

Head for the hills! We’re stoked to expand our NYC roots to Forest Hills, Queens. We’re spinning up a selection of locally-sourced concretes, including the Pie Oh My, which features seasonal pie from Four & Twenty Blackbirds.

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Phone No : (718) 928-3234
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  Reviews of Shake Shack

  • James

    5 of 5

    What is near left to say that has not remained previously said? This is the GOAT burger joint. Whenever I try other burger joints, I use Shake Shack as a standard for fineness. I always instruction the hut burger with a very filling black and white shake. It is an knowledge like no other. The patty to bun ratio is perfectly sized. I always enjoyed eating those preposterously large burgers with buns the size of fists. I'll just end it right here.

  • Isabella

    4 of 5

    Strength be the freshest and best Shake Shack I've always been to. it's not as packed as the other ones, also the work is always nice to every customer. they try to make everybody feel pleased I go there very often to appreciate my usual order and I always do!

  • Mason

    5 of 5

    The gentleman who washes up here is really on point! Took our cups away afterward we over and unlocked the door for us on the way out. The collation kiosks r convenient and there is chairs on the next floor. My party of four found a seat instantly near the window on a weekday for dinner.

  • Sophia

    5 of 5

    I stopped by on a Monday evening, it wasn't to busy. The employees were friendly and welcoming. The kitchen work was very efficient pumping out the orders. It was very fresh inside, with the floors and it was a snow-white day out. I like that they have medicines where you can place your order, super convenient. I used one since the household on line ahead of me appeared to be a little unresolved. I had a single shack burger, my daughter had chicken pieces and we shared some fries. All was lovely!

  • William

    4 of 5

    So much yes. Let's just relax the long discussion that Shake Shack rules over attractive much all burgers. As an establishment - it's trendy and modern. You can't liken apples to oranges (because In-n-Out is a totally different value point - suitable in it's own right, but cmon - we love our shake shack). All about the menus and food, makes me pretty content.

  • Ava

    3 of 5

    I nearly walked pass by this Shake Shack and had to peer in the window to find it. It was a Sunday and there was a road fair and so many walkers outdoor. As you walk in there is a line with one register, there are kiosk where you can residence your order. Sorry folks, wee bit tech tested and prefer to go to a register and residence an order with someone. It was a bit sponsored up with one person in front of us that had inquiries. Staff ask us to use Kiosk. I had no idea and just waited which did not took too long.

  • Liam

    4 of 5

    I love the detail that this Shake Shack in Forestry Hills is clean, quiet and not that crowded (except at peak dinner times). I love how I can get my burger in about 10 minutes, which is record time given that most Shake Shacks type you wait 20 minutes for a meal.

  • Olivia

    4 of 5

    The good things about Shake Shack in Forestry Hills place are clean, wide-spaced and you can order through iPad! Our favorite burger is absolutely shake stack which helped with juicy patty and fried mushroom. The fried mushroom was astoundingly addictive, the filled cheese was soft and the outer layer was crispy. We also love their fries, it was fried well, soft inside and not soggy at all.

  • Noah

    3 of 5

    If you want inexpensive, filling and rationally delicious fried chicken then KFC is your place. Clearly it's a chain cafeteria so you know what you're receiving. I got the Georgia Gold 3 part chicken strips. This comes with a side of your…"

  • emma

    4 of 5

    "It's my last nightly here in Williamsburg, and I wanted milk. I went to a bodega down the road to buy some, and saw these multicoloured freezer pops, and my curiosity got the greatest of me, and I accepted a few. I even tried the Batata…"

  • Carol

    3 of 5

    This is McDonalds for populace who think they know better but don't. Considering all the hype about this put, you'd think it's amazing. However, the Shack Burger seems like a Smashburger with Mcdonalds melted cheese and special sauce; the meat is too crispy and over-cooked. The fries aren't fresh but but rather made of prefab starch coated potatoes. Most odd was the fact that the item describe as a veggie dog by the cashier was essentially a pickle and some hot pepper with onions in a bun. For my cash, it was the ice cream that was the best -- creamy chocolate and vanilla in a cup -- like a gelato.

  • Emily

    1 of 5

    Utter and complete dissatisfaction ignore the hype! A good fast food chain needs to perfect the art of both the burger and the fries. Shake shack fails to impress me on both fronts. The cheese and "shack stack" burgers are nothing to write home about and both resemble a slider in size. Frankly the shack stack I received should really be under the "kid's menu". When I first received my burger--after being thoroughly misled by your marketing--I couldn't help but think I was scammed. After final my "slider" I found myself still hungry and undernourished. As far as taste goes: I found the meat patty to be fairly good, but didn't enjoy the overpowering queso like sauce. I also couldn't "taste" the mushrooms because all else about the burger threw off my taste buds. The fries were oh just so bland (under seasoned) and soggy... Why go through all the hoopla to bring back these awful fries? I will, however, concede that I found this branch to be clean and in good working order. I will never come back to shake shack willingly step it up guys

  • Donna

    4 of 5

    Probably the least busy, but most enjoyable Shake Shack locations in NYC. more often than not no wait when I come during lunchtime around 12pm. Lines are quick and short. There is a pickup line for Iphone orders, they need to finish the app for robot users already! The condiment bar is clean and well maintained. The soda and drinks fountain are located right next to the condiment part. I guess you can get free refills here? I've never ordered a drink, but from the looks of it yes.

  • Kimberly

    2 of 5

    I got food poisoning 20m after consumption and TMI but it was not a good night for me after. Burger was raw. I eat Shake Shack all the time so I'm attractive upset since I love this establishment. Felt the need to post and warn everybody not to gulf their burger down (like I did) without checking to see if the meat has been cooked. We prearranged 8 burgers so this was the only one that was not cooked. I expected this place to have better quality control

  • Ashley

    5 of 5

    Love the fact this shake shack isn't crazy packed like others I go to and no, not because it's bad but almost certainly because it's hidden in plain sight. The service has always been helpful and friendly with smiles. The food is on point and they dish out orders at a sensible time. If you've never had Shack Shack, definitely Check it out and if you have and you're in the area, come here because it's spotless! Not crazy! And Have their own store special deserts!

  • Sandra

    5 of 5

    Great burgers, great service, great atmosphere!!!!! What else do u desire?? Lol. Shack stack is my go-to but the shroom burger is also amazing. I was never a huge fan of their fries, even with cheese on top. Five guys win fries contest, hands down! Just saying.

  • Dorothy

    5 of 5

    huge place to stop by for a snack or any meal. We stopped up by for cheese fries and water while shopping in the area. This place offers Quick, fresh, great service. Will definitely come back. Plus the bathrooms are super clean. Plenty of seating on the first and second floor. Stop by if you are in the area!

  • Betty

    4 of 5

    This shake shack is very reliable, which is the most important thing to me. The double shack burger and cheese fries are overwhelming EVERY TIME. I also love how there's way more seating available at this location than any other I've been. Ask for the cookies and cream shake, it's not on the menu anymore but they're still making it. It's so good.

  • Lisa

    5 of 5

    Always a friendly staff and it's never crowded whenever I come here in spite of it being lunch time :) so that's a plus! They have a lot of seating and even an upstairs for it but I haven't sat up there yet.. I guess I like the ground floor so I can people watch watching them watching their food being made lols. All in all a very nice organization of Shake Shack here with all the other gourmet chains around here!

  • Nancy

    3 of 5

    Following two poor Shake Shack experience as yelped about on 9/1/2017 Shake Shack contact me and sent me a voucher. I'd assumed the voucher was for a meal as the chips and burger I'd purchase were cold and of poor quality at both locations but turns out the voucher was only for a single burger nothing else.

  • Karen

    2 of 5

    Ordered a Creamsicle float and conventional two scoops of vanilla icecream in a cup... After looking at the cup for a few minutes with confusion but not wanting to bother the busy personnel, I proceeded to add orange soda to the icecream. It tasted okay but couldn't shake the thought that I paid $5+ for two vanilla scoops in a cup.

  • Sarah

    5 of 5

    Now this is a Shake Shack I could enjoy! I figured why not give Shake Shack another try after a sort of let down at their newer 39th street site and found that this location was the least hectic which is a big advertising point for me. Walked in at approximately 7pm on a Friday night and there was probably 3 people on line which was a great start. This time I went ahead and ordered their famous chicken sandwich and my other half went and had the mushroom burger which was all washed down with their mango lemonade

  • Jessica

    4 of 5

    Delicious Food and decent service. Great location. This location has 2 levels of seats, but during dinner rush, it is next to impossible to find seating. This won't stop Me from pending back

  • Susan

    4 of 5

    Had the peanut butter milkshake (DROOL), cheese fries, and two burgers.. can't remember which ones but the burgers were normal. Cheese fries were the bomb and the peanut butter milkshake blew me away. The gentleman on till gave us lots of recommendations since we had never been to a Shake Shack so that was awesome too

  • Barbara

    5 of 5

    one additional shake shack location in Queens! Yay! Shake shack is my preferred burger. Can't really compare it to any other burger joint. Glad to have 2 locations close to where I live. Queensmall & forest hills

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